The Truth About Inmate-Visitor Telephones

Electrical or Sound-Powered?

Two kinds of telephones are being produced for the inmate-visitor environment. They are electrically powered, and sound-powered. Electrically powered phones are similar to the standard consumer units that have become familiar over the years. Sound-powered units were designed to be used in areas where electricity was not available, as on a battlefield, or in situations where communications must be maintained in case of a power failure, as on a submarine.

As a trade-off for not requiring electricity, sound-powered phones are very low in their output. Further, since they generate the current by speech moving a membrane on a magnetic assembly. Any shock to the handset can offset the membrane and magnetic assembly, causing a severe decrease in output. For this reason some sound-powered handsets are made of metal, to protect the mechanism.

Manufacturers of sound-powered phones, in order to have adequate volume, have begun to incorporate amplifiers running on batteries (batteries that need to be changed periodically).

In the corrections environment, we have electricity. We can take advantage of this modern convenience, and provide high-quality communications in a package that is light, efficient and virtually maintenance-free.

Here is a comparison chart:

Electrically Powered (Model 100) Sound-Powered
20 booths require 15 watts (nightlight)

Cycolac and armored cables and fittings

High level volume and clarity

Virtually no maintenance required

Costs LESS than sound-powered

Hearing-aid compatible

Caps sealed and tamper-resistant to prevent vandalism
Batteries-need to be replaced periodically

Heavy metal-normal cords-can be used as bolo-style weapons swung around

Faint, difficult to hear, requires an amplifer for adequate level

Volume must be monitored to ensure that membrane and magnet have not moved

Costs MORE than electrically powered

Faint, questionable signal for hearing aid

Screw on caps, elements accessible

Thirty years ago, we set out to design an inmate-visitor telephone system to replace the old sound-powered system in the Manhattan Men’s house of Detention. The inmates and visitors were breaking them by swinging them around. There were no armored cables, and the sound was very low. The NYC Board of Corrections cited malfunctioning visitor telephones as “a leading source of inmate discontent.” An article in the New York Times described the anguish that visitors suffered using the sound-powered telephones.

And so…

The Model 100 Inmate-visitor Telephone was born…. imagine… using electricity. It’s a no-brainer…less expensive, more reliable, no batteries to replace, louder conversations volume, more content visitors and inmates - while maintaining maximum security in your visiting area – and all at a lower price. And that’s the truth about inmate-visitor telephones.

Call today so that we can design a system for your existing or future facility.

Sincerely,

Paul Ginsberg, President

Professional Audio Laboratories, Inc.

© Professional Audio Labs 2003